Skip to main content Skip to footer

Customer - News and updates

Read the latest insight we have to offer.

Because keeping you updated matters

Buying something expensive isn't just about picking the right product.

Whether you're upgrading your home or replacing something you rely on, it often comes down to how you pay for it.

Paying everything upfront might not always feel like the most convenient option. Even if the purchase makes sense, upfront payment can put pressure on your day-to-day finances.

That's why more people are choosing to spread the cost. Interest-free credit is becoming a simple, practical way to manage bigger purchases.

Why larger purchases can feel harder to commit to

Spending a larger amount in one go can feel like a big decision, even when the purchase itself makes sense.

Often, it is less about whether you need or want the item, and more about how the cost fits around everything else going on in your life.

You might find yourself thinking:
•    will this affect my savings?
•    is now the right time to spend this much?
•    should I wait?

Paying for something expensive all at once can feel like a big step.

In many cases, the product isn't holding you up. It's paying for it. 

The growing shift towards spreading the cost

More people are taking a different approach.

Instead of paying upfront, they are choosing to spread the cost through smaller, more manageable amounts. This shift is not about spending more. 

It is about managing money in a way that feels more balanced.

Spreading the cost can help:
•    avoid using savings all at once
•    align payments with monthly income
•    reduce the pressure of a one-off expensive payment

For many, it is about making purchases work around their finances, rather than the other way around.

What is interest-free credit?

Interest-free credit offers you a way to spread the cost of a purchase over an agreed period, without paying interest.

It is designed to be clear and structured:
•    you know how much you will pay
•    you know when payments will be made
•    you know when it will be finished

Why customers choose interest-free credit for expensive items

1. It helps protect your savings

Using savings for a big purchase can leave less flexibility for unexpected costs.

Spreading the cost allows you to keep that financial buffer in place, while still moving forward with your plans.

2. It makes bigger purchases feel more manageable

Breaking a larger cost into smaller payments can change how it feels.

Instead of a one significant payment, it becomes something that fits more comfortably into your monthly budget. This shift can make it easier to move forward with confidence.

3. It allows you to act sooner

Sometimes delaying a purchase is not ideal.

It could be a home improvement, a necessary replacement, or something that improves your day-to-day life. Spreading the cost can make it possible to go ahead sooner, rather than waiting and compromising in the meantime.

4. It brings structure and clarity

With interest-free credit, there is a clear plan from the outset.
•    fixed payments
•    a defined timeline
•    a clear end point

That structure can make it easier to stay on track and feel in control throughout.

Why this approach is becoming more popular

There has been a clear shift in how people think about spending.

More than ever, customers are focused on:
•    keeping control of their finances
•    planning ahead with confidence
•    avoiding unnecessary pressure on their budgets

Spreading the cost fits naturally into this mindset.

It allows people to make considered decisions, knowing they can manage payments in a way that works for them over time.

When spreading the cost can make sense

Spreading the cost is not about buying things you cannot afford. It is about choosing how to pay in a way that feels right.

It can make sense when:
•    the purchase is planned and considered
•    the value is higher than everyday spending
•    you want to avoid using all your savings at once
•    the repayments fit comfortably within your budget

In these situations, it can provide flexibility without adding unnecessary complexity.

Know the risks

At V12, we believe responsible spending goes hand in hand with responsible borrowing. Before taking out any credit agreement, it is important to check that the repayments are affordable, understand the terms, and feel confident that the agreement works for your circumstances.

Failing to make payments will affect your credit file and potentially impact your likelihood of obtaining credit in the future. 

Staying in control of your payments with the V12 app

Once you have chosen how to pay, staying organised can make a big difference.

That's why over 500,000 customers have chosen to manage their agreement on the V12 app. 

With the V12 app, you can:
•    see what you owe and when
•    keep track of upcoming payments
•    change payment dates
•    check your balance
•    manage everything in one place

The V12 app gives you an easy and convenient way to view, manage and keep track of your payments in one place, so staying on top of your agreement feels more straightforward.

Explore a simpler way to manage the cost

Spreading the cost of higher value purchases is becoming a more comfortable and convenient way to pay.

If you are looking for a simple way to view, manage and stay on top of your payments, having everything in one place can make things feel much more straightforward.

 

The V12 app can help manage your agreement in one place

FIND OUT MORE ABOUT THE V12 APP