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Customer Contact
Getting in touch
Our FAQs provide answers to some of our common customer questions, but if you can't find the information you're looking for, or are struggling to log in to the V12 Self-Service Portal, please contact us.
Customer services

If you are a retailer, please visit this page.

Telephone 02920 468 900
Email This email address is being protected from spambots. You need JavaScript enabled to view it.

Our Customer Service opening hours are Monday to Friday 9am-5pm, closed Saturday, Sunday and bank holidays (including Easter).


V12 Retail Finance
Our Address: V12 Retail Finance
25-26 Neptune Court
Vanguard Way
CF24 5PJ
Registered Office: One Arleston Way
West Midlands
B90 4LH
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