V12 Retail Finance – The V12 System

V12 Retail Finance - the Online, Mail Order and Retail Finance Service

The V12 System has been developed and refined over the past 10 years. Through keeping the system simple and adaptable, it can be tailored to the exact requirements of our retail partners, whether they require a ‘plug in and play’ facility or a more integrated version that can be incorporated into their inhouse till systems.

The V12 System provides easy access to all our services including:

  • Credit Application processing, allowing
    • Input by store based staff
    • Input by customers in online transactions
    • Emailable links for customers to complete as part of mail order sales
  • Credit decisions
    • Available within 10-15 seconds of credit application being submitted
    • Refer function for complex cases (20-30 minutes decision time)
  • Credit Agreement execution/signing
    • Option for eSign for online credit agreements
    • Downloadable credit agreements for in-store sales
  • Customer ID Procedures
    • Automated system using customer credit/debit card details for an instant decision
    • Telephone referral process for a decision within 5 minutes
  • Management Information reporting
    • Real-time management reporting for all key statistics
    • Configurable access by user/head office/region/branch levels
  • Settlement Reconciliation
    • Automated settlement request functionality
    • Daily payment batch reporting

The flexibility of our system, partnered with our experienced specialist team enables us to work with retailers of all sizes, across all channels whether In-store, Mail Order or Online.

For more information about how V12 Retail Finance can help increase your sales turnover, call the Client Team on 02920 468900.